Workers’ Policy

Rlab (Rettore Lab) builds digital tools that turn complexity into clarity. Our mission is to create high-performance, scalable services that launch fast, adapt quickly, and solve real problems. Our values — Innovation, Velocity, Precision, and Experimentation — shape everything we do, from how we design software to how we collaborate as a team.

This Workers’ Policy applies to all individuals working with Rlab — whether you’re an external collaborator on a short-term mission or a future full-time team member. We aim to provide clarity, protect fairness, and foster a shared purpose across all working relationships.

We believe policies should support great work, not get in the way of it. That means clear expectations, supportive structures, and space to grow.

Dignity & Respect

Every person deserves to feel safe, respected, and included at work. We commit to a workplace free from discrimination, intimidation, or marginalization.

Fair Work

We strive for fair compensation, transparent terms, and mutual clarity on scope and goals. We’re committed to equitable treatment regardless of role or type of collaboration.

Shared Responsibility

Rlab thrives when workers are trusted to own their time and decisions. Innovation grows from freedom, feedback, and shared accountability.

Sustainable Work

Our best work happens when our minds and bodies are well. We promote thoughtful work rhythms, space for rest, and mental wellbeing practices as part of our everyday culture.

This policy is designed to comply with:

• The Italian Civil Code (Codice Civile), including key labor protections

• EU labour law and directives, particularly around pay transparency, equal treatment, and digital work

• ILO Conventions and the Declaration on Fundamental Principles and Rights at Work, including freedom of association, fair conditions, and social dialogue

• The UN Guiding Principles on Business and Human Rights

• The OECD Guidelines for Multinational Enterprises

We explicitly align with global principles of diversity, equity, and inclusion, human dignity, anti-harassment, sustainability, and worker voice. This is not just legal compliance — it’s cultural alignment.

Contracts & Pay

Every worker at Rlab — whether freelance or employed — receives a written agreement clearly defining responsibilities, timelines, pay, and review criteria. We follow pay equity principles and support transparency in compensation.

Ownership & IP

Work done as part of your agreement with Rlab belongs to Rlab unless a different arrangement is made upfront. We support open-source contributions and side projects, with clarity and respect for boundaries.

Work Tools

We use a flexible, evolving set of tools built for speed, clarity, and asynchronous collaboration. You’ll get access to what you need, when you need it, and we welcome feedback on our stack.

Time & Autonomy

Our working style is results-driven and async-friendly. We care more about impact than hours — and trust workers to manage their own time within project needs.

Feedback & Voice

We grow through dialogue. Suggestions, insights, and critiques are welcome at any time via rettorelab.com/feedback. We’ll listen and respond.

Recognition

We celebrate meaningful contributions. You may be acknowledged in retros, product updates, changelogs, or launch credits — depending on the project and your involvement.

Experimentation Culture

Rlab is a place to test new ideas. We support experimentation with new approaches, even when the outcomes are uncertain. Learnings are always valuable.

Boundaries & Wellbeing

We encourage everyone to protect their time, set healthy boundaries, and disconnect regularly. That includes respecting others’ availability and recovery time.

We want this policy to feel real — so here are some day-to-day expectations:

Starting Work

Onboarding starts with tool access, project context, and a contact person to guide your first week. You’ll be invited to intros, async docs, and anything else you need to get moving confidently.

Feedback in Action

We do retros at the end of each sprint or cycle — and you can also leave feedback anytime. You don’t have to wait for permission to speak up.

When Something Feels Off

If a task is unclear, the workload feels heavy, or something seems out of scope — raise it. Your point of contact or PM will help. If needed, talk to ops — we want to fix things early.

Taking Time Off

Everyone needs downtime. If you’re planning time offline, just give a heads-up. We’ll plan around it. If you’re tired or burned out, tell us — we’ll support you.

Project Delivery

We always aim for a clear “done.” That means agreed deliverables, proper handoff, and a thank-you. We want closure to feel good.

Conflict Mediation Path

First, bring the issue to your project lead or ops team. If needed, a neutral mediator will be brought in to facilitate a resolution. Mediation is confidential, voluntary, and grounded in mutual respect. Outcomes will be documented and followed up.

Zero Tolerance

Discrimination or harassment of any kind is not tolerated. That includes but is not limited to bias based on race, gender identity, age, disability, orientation, religion, neurotype, or background.

Accessibility

We work to ensure our digital tools, processes, and communications are inclusive from day one. Accessibility isn’t an afterthought — it’s part of our quality standards.

Representation

Diverse perspectives lead to better products. We commit to increasing representation in our hiring, leadership, partnerships, and community.

Support Channels

If you experience or witness harm, exclusion, or misconduct, speak up. You’ll be met with respect, confidentiality, and timely action. We’re here to make things better.

This policy is a living document — one that evolves alongside Rlab’s growth and your feedback. We’re building something that lasts, and that means questioning, improving, and co-creating a better way of working together.

If you have ideas, concerns, or want to help us make this better, you’re invited to the conversation.

Thank you for being part of Rlab.